Welcome to CharaChorder Support

Product Wikis

CharaChorder One
Learn More
CharaChorder Lite
Learn More
Dot I/O

Learn how to type at the speed of thought!

Learn More
Manual

Check out our official online guide to help you get started with your device

Learn More

FAQs

Yes! You can view our complete list of compatible languages here.

CharaChorder One is compatible with macOS, Windows, Linux, iOS and Android. All the intelligence and processing is built into the device therefore no special software is required to use it. Your computer, tablet, or smartphone reads it as if it were any other keyboard.

CharaChorder is compatible with macOS, Windows, Linux, iOS and Android. All the intelligence and processing is built into the device therefore no special software is required to use it. Your computer, tablet, or smartphone reads it as if it were any other keyboard.

Yes! You can access function keys by selecting left num + right num + corresponding number.

We provide fulfillment estimates on the product pages and on our Shipping Policy page.

No, all the intelligence and processing is built into the device therefore no special software or network is required to use it.

Support

For immediate assistance please feel free to check out our available Wiki pages below to see if the answer to your inquiry can be found there. It has access to all of our available resources and answers to FAQs. It will also provide info about how to use our products and software.

Please note that due to high demand orders may take longer than normal to get fulfilled. Please review the delivery notice on the product page or visit our Discord server #fulfillment channel for more information. 

Interested in learning about our Shipping Policy, Warranty Policy or Refund/Return Policy? Please click each respective link or check out the links in our footer.

Still having problems and would like to speak with us? We're here to help. If you have a hardware issue please send us a video or image of the concern. Please contact support via email here and make sure to include the following information:

  1. Order Number
  2. Reason for contact
  3. Pictures or video of the concern (if applicable)

Contact us

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Our Headquarters

207 King Rd

Suite 203

Frisco TX 75036

Mon - Fri, 8 am - 5 pm